Privacy Policy

Last updated: December 23, 2025

Townside Plumbing ("we," "us," or "our") operates this website (the "Site"). This Privacy Policy explains how we collect, use, and protect information you provide when using our Site.

By accessing or using the Site, you agree to the terms of this Privacy Policy.

Information We Collect

Information You Provide

We collect personal information that you voluntarily submit through our website forms, phone calls, or email communications. This may include:

• Name
• Email address
• Phone number
• Address (if provided for service inquiries)
• Any information you include in your message or request

Automatically Collected Information

When you visit the Site, limited non-personal information may be collected automatically, such as:

• Browser type and device information
• Pages visited and approximate time spent on the Site

This information is used to help us understand how visitors use the Site and to improve functionality and performance.

How We Use Your Information

We use the information we collect to:

• Respond to service requests and inquiries
• Communicate with you about scheduling or services
• Improve our website and customer experience
• Maintain the security and operation of the Site

We do not sell or rent your personal information to third parties.

Sharing of Information

We may share your information only in the following circumstances:

• When required by law or legal process
• To protect the rights, safety, or property of Townside Plumbing
• With trusted service providers who assist in operating our website or communications, and only as necessary

Cookies and Tracking Technologies

The Site may use basic cookies or similar technologies for functionality and analytics purposes. These technologies do not collect personally identifiable information.

You can control or disable cookies through your browser settings.

Data Security

We take reasonable measures to protect the personal information you provide. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to fulfill your request, provide services, or comply with legal obligations.

Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to request access, correction, or deletion of your data.

To make a request, please contact us using the information below.

Children’s Privacy

The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us.